ARTWORK REQUIREMENTS: .eps vectored Digital artwork preferred. Send to size via email in Mac or PC-formatted Adobe Illustrator or Photoshop. Must be vector format with all fonts converted to outlines.
CANCELLATIONS/CHANGES: All cancellations and/or changes must be confirmed in writing. All work will be billed to point of cancellation. Changes to orders already in production may result in delayed shipping.
CHOCOLATE OPTIONS: Catalog pricing reflects choice of milk or dark chocolate. White chocolate available at an additional 10%. Flavoring also available; inquire at factory.
DROP SHIPMENTS: Individual items shipping to multiple destinations require
mailers. Deluxe service of $7.95 -$10.95 includes mailer, gift label and shipping via Fed Ex
Ground (October - April Only). Warm weather drop shipments, and
expedited shipping available. Call for price quote. Addresses must be submitted in MS Excel spreadsheet; contact factory for correct format. If unable to provide addresses on a spreadsheet, we will enter them for a fee of
$2.00 per address. FOB: Factory, Blaine WA 98230.
INTERNATIONAL SHIPMENTS: International paperwork provided at no charge. All duties, taxes, brokerage fees and handling charges are the responsibility of the purchaser, billed at a later date. Shipping under a third party account number is recommended for international shipments.
KOSHER CERTIFICATION: All products are manufactured under the supervision of the Orthodox Union.
LESS THAN MINIMUM: Inquire for less than minimum availability and charges.
OVERRUNS/UNDERRUNS: Allow for 5% over/under on all items to be billed accordingly.
PAPER PROOF/PRODUCT PROOF: An electronic or paper proof will be provided at no charge; signed approval required to begin production. Product proof available for $100, applied toward full order if approved.
PRICING: Prices are effective August 1,
2005 through August 1, 2006 and are subject to change without notice. All prices in U.S. dollars.
PRODUCTION TIME: Standard production time for most items is two weeks from art approval. Rush services available upon request. Rush charges may apply; inquire with factory. Allow adequate transit time.
REPEAT ORDERS: No set up fees and reduced production time for exact reorders.
SAMPLES: Random samples. Available at no
charge with customers UPS or FEDEX Shipper number. Spec samples. Available for $100, applied toward full order if approved.
Digital spec samples. Full-color digital representations of custom items available at no charge.
SET UP CHARGES: One-time set up charge of $100 applies to most items. All molds remain property of the factory. Three-dimensional molds quoted on a per-job basis.
SHELF LIFE: Chocolate has a shelf life of
one year or longer if stored at room temperature; away from heat, humidity, direct sunlight and strong odors.
SPLIT SHIPMENTS: Multiple items shipping to multiple destinations will be subject to a handling fee of $5 for full-case quantities and $8 for partial-cases, in addition to regular freight charges.
WARM WEATHER SHIPMENTS: During the summer months and to all warm climates, chocolate is shipped with ice gel packs at no additional charge. Upgraded ship method may be required at an additional cost, based on shipping destination. Refrigerated trucking is available for larger shipments.
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FOB:
Factory, Washington State |
